Refund Policy

1. We want you to love what you purchase from DecorHeavens. If you wish to request a return or exchange, please email us at support@decorheavens.com or contact us at +91 77639-32885 within 5 days from the date of delivery.
2. In case you receive a damaged, defective, or wrong product, you must notify us within 48 hours of delivery to be eligible for a replacement or refund.
3. Please make sure to record an unboxing video while opening your package. This helps us process claims related to damaged or incorrect items smoothly.
4. Shipping and handling charges are non-refundable. Returned products must be unused, undamaged, and in their original packaging and condition.
5. Refunds are processed within 5–7 working days after the returned item is received and inspected by our team.
6. For refund requests or related queries, kindly email us at support@decorheavens.com or call us at +91 77639-32885 along with clear images of the product received.

If you have any further questions, feel free to contact the DecorHeavens Support Team.